Thai Costa, Upnotch Member, is the People and Operations Director at Sinergia Animal. She is a Brazilian, LGBTQIA+ , with over a decade of experience in Human Resources across corporate and non-profit sectors, including animal welfare, she has worked with a variety of organizations, passionately driving positive change. She believes that everyone has the potential to make a difference and is dedicated to fostering this belief in others. Thai is a skilled facilitator with a proven track record in creating processes and procedures, developing teams and leadership, and working on Diversity, Equity, and Inclusion (DEI) initiatives. She excels at building strong relationships with people from all walks of life. Known for her excellent listening skills and willingness to help others, she is a valuable asset to any team. Thai would be an exceptional mentor for anyone looking to make a difference in the world, especially within the animal welfare sector.