Kunal Agrawal, Upnotch Member, is a Director of Customer Success at Diligent. He is based in Greater Seattle region. He is a seasoned technology leader with deep experience in customer success, consulting, sales & account management, project management, partner development, and overall SaaS P&L. He has worked with organizations like Diligent, Microsoft, Tesco, Dell, Reebok, and TCS. With a strong technical background in GRC, Big Data & Analytics, AI, Cloud and Machine Learning, Kunal has lived and worked in global markets including the US, Canada, UK, India, and Singapore. He also has an entrepreneurial bent, co-founding ventures in home decor, event management, and social media. Kunal would be an exceptional mentor to anyone in customer success and consulting, new to leadership, sales, or new directors. He is also looking for a mentor himself – someone at the Senior VP or C-suite level.