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AS A MENTOR, I BRING...
Twenty years of experience working at the intersection of service design, experience strategy, and new product innovation, including leading design at Atlassian, building 0-to-1 ventures and accelerators, and applying that same systems thinking to social impact work in areas like affordable housing and community-centered design. I've built practices from scratch, led innovation accelerators, and done the hard work of figuring out what to build before anyone touches a prototype. My background in architecture and systems thinking shapes how I see experience: not as a series of screens and touchpoints, but as a coherent whole that either holds together or quietly falls apart.
AS A MENTOR, I CAN OFFER...
Strategic guidance for designers and innovators navigating real complexity, whether that's moving from practitioner to leader, working inside a large organization that resists change, or building something new from the ground up. In an AI moment where the instinct is to build faster, I push toward a harder and more important question: what should we build, and for whom, and why? Systems thinking, service blueprinting, generative research, and experience strategy are the tools I reach for, not to slow things down, but to make sure the speed is pointed in the right direction.
WHAT I'M SEEKING IN A MENTEE...
Someone who is genuinely curious and willing to do the reflective work, not just the tactical work. Maybe you're navigating a career inflection point, launching something new, or trying to bring more intentionality into how your organization uses AI. I'm drawn to people who are asking bigger questions about their contribution and the kind of impact they want to have. If you want a thought partner who will push you, be honest with you, and help you see the system you're operating in more clearly, we'll work well together.