Meg Eggers, Upnotch Member, is the Head of Member Experience & Program Management at Partnership Leaders. With over a decade of expertise in customer and member experience, she has worked with both startups and established companies like Tesla, where she honed her skills in managing strategic escalations and fostering customer-centric team cultures. As a leader, she is known for her adaptable approach, personalizing strategies to meet the diverse needs of both teams and customers. She is passionate about creating inclusive spaces, driving engagement, and contributing to several professional networks. Meg would be an excellent mentor to anyone looking to thrive in customer and member experience, escalation management, or community leadership.